Table 14. Availability
Wrike for Professional Services
Wrike for Professional Services Performance
All users, except for collaborators, can configure and edit the custom capacity on Workload charts unless their access role restricts it.
The default daily allocation limit for all users on Workload charts is eight hours. Custom capacity allows you to change the daily limit for team members on Workload charts if their working days differ from the traditional eight-hour day.
Once you set a custom limit for one or more team members, Wrike will take this setting into account when color-coding the cells on the chart according to the allocated effort. Custom capacity settings are applied per chart, so you need to configure the custom capacity for each Workload chart separately.
Custom capacity is only available in Workload charts. Custom working hours on Workload charts won’t affect working hours in any other Wrike feature.
If grouping by job roles has been applied on the Workload chart, custom capacity settings won’t be applied to it.
Navigate to the relevant Workload chart.
Click the three-dot menu button in the upper-right corner of the chart.
Select Custom capacity.
In the window that opens, you can:
Set the same custom capacity for all users on the Workload chart: Enter the needed number of work hours in the Default daily capacity field.
Set a custom capacity for one or more users individually: Enter the custom working hours number in the field next to each user’s name.
You can enter any whole number from 0 to 24 as the custom capacity. Fractions with up to two digits after the decimal point are also supported, e.g., 1.5h or 1.25h.
You can see the custom capacity set for all users of the chart in the upper-left corner under Daily capacity. Individual custom capacity is displayed to the right of each user’s name.
To edit the daily capacity of users on the chart, use the same steps described above.
When the custom capacity is set for the users on this Workload chart, it’s reflected on the grid:
The cells with 0 effort allocation are white.
The cells with the effort allocation from 0 to the custom capacity limit that you set are partially colored in the pale color of the task's status. The amount of cell coloring is proportionate to the ratio between free time and allocated effort.
The cells where the number of allocated hours is the same as the custom capacity or exceeds it are colored in red.